A note from the staff and management of Parsons Counseling regarding the coronavirus (COVID-19) and the flu.
Our clients are important to us and your needs and services remain our highest priority. At this time, regardless of other closures, we will continue to provide services and are taking measures to keep our staff and clients safe.
- While our staff members always practice regular hygiene, we will be extra diligent in washing hands and workstations in between client visits. We will ask our clients and parents to wash hands upon arrival as well.
- For Medicaid and cash rate clients, we are offering Telehealth as an alternative to coming into our offices. Please talk to your counselor about this option. We can “see” clients as young as 8 years old provided they have…
- Access to a computer with a camera and microphone or access to a phone with internet,
- A quiet place to talk to our counselors,
- School supplies including paper to write, color or draw on as you speak with your counselor.
- Our waiting areas and lobbies will not be an area for gathering. We ask that clients arrive no more than 5-10 minutes early for an appointment. Intakes need to have their paperwork completed ahead of time. We will be requesting that family members or friends wait in their car for clients to finish sessions instead of waiting in the lobby.
- As we love to connect with our clients through physical contact for this period of time we will no longer be greeting our clients or parents through handshakes, hugs, or involving other play therapy techniques that include physical contact.
- If you need to cancel your appointment because of illness, we are waiving cancellation fees at this time. Please contact our office as soon as possible and/or arrange to use Telehealth.
Here’s how you can help:
- If you or your child(ren) are experiencing any of the following symptoms, we ask that you call ahead and request a Telehealth session or reschedule your appointment: fever, cough, shortness of breath, an unusual headache, runny nose or sore throat.
- If you have a fever, cough and difficulty breathing, call to make an appointment with your primary health provider or urgent care clinic to be seen.
- Wash your hands for a minimum of 20 seconds. If you are unable to wash your hands after coming in contact with others, use hand sanitizers or cleansing wipes.
- Avoid touching your face and other people as much as possible.
- When you cough or sneeze, cover your mouth and nose with your bent elbow or a tissue to avoid spreading germs to others. Try to stay 6-feet away from others. Then remember to wash your hands.
Please know that we are keeping those affected by coronavirus (COVID-19) in our thoughts while we closely watch the evolving situation.
Office Number: (859) 985-7862
Text or Call: (859) 428-7862